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Event Calendar

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All Events

Visit our West LA location:
The Actor's Key West

How To Cancel

PLEASE NOTE:  All Cancellations MUST be done through the website.  You do not need to email us.  If you have an emergency, please cancel via the website (if you, THEN email us the reason.  

To cancel an event:

  • Sign in on the the main page, then click on MY ACCOUNT, and MY CLASSES.
  • Click on the name of the workshop you want to cancel. 
  • You will then see the workshop description (date, time, etc.) and the message:

You are registered for this event.

You may cancel this event and receive credit to use towards a future event (if it is less than 48 hours before the workshop, it will tell you that you will only get a credit if your spot is filled).

  • Just click on the CANCEL button and you will be all set!  
  • The credit will go back into your Actor's Key account to use immediately towards future classes and events if it is 48 hours or more before the event.  We do not automatically issue refunds for events that you cancel- you will only be automatically issued "store credit", which can be used for anything in the future at Actor's Key Burbank and Actor's Key West.
  • IF IT IS LESS THAN 48 hours before the event or class, it is considered a "Late Cancel" .  This means that you will only get the credit back if your spot fills (the credit would go into your account automatically at midnight after the workshop if the spot fills).  If the credit goes back into your account,  you can use it any time by choosing another event and going through the normal steps with the cart.  
  • If you decide you can take the event you late-canceled, follow the instructions on how to UNCANCEL HERE


Again, please do note- the cancellation policy is 48 hours, so you just have to cancel 48 hours or more before the class or event!!!  Otherwise, you are responsible for your payment unless someone takes your spot and the class is full.

The event will NO LONGER show up in your MY CLASSES section if you cancel this correctly, so please double check that IMMEDIATELY.  We are not responsible for people not completing their transactions, or not following directions.  Email us at actorskey@gmail.com if you have any problems.

You can read our policies at http://www.actorskey.com/policies if you would like to see our cancellation policy and class policies.  DISCLAIMER:  All our classes/events are  learning experiences.  They are not an audition or employment opportunity. When the class/workshop/event is over, the casting director/casting associate/casting director/director/industry pro (whichever is applicable) teaching or facilitating will not be taking home, nor be given access to, your headshot, resume or any other of your promotional materials.  AGAIN: Workshops/Classes/Events are NOT job interviews.  The presence of an industry professional is in no way a promise of employment. The Actor's Key does NOT attempt to procure employment for actors/artists-our events/classes/seminars are strictly for educational purposes.
 Please visit www.castingsociety.com to view the CSA's guidelines for their members for educational workshops.