FAQ

Please click on the links below to see the answers to these commonly asked questions:

How do I contact you (email, fax, phone, address)?

It is my first time, what do I need to know?

How do I know which location the workshop I'm signing up for is being held at?

What time should I get there/What is the order we go in for the one on one portion of the workshop/What is a "go early" pass?

What are your general rules/policies?

Should I have my scene memorized (should I be "off book")?

Are there any resources you can recommend to me?

How can I purchase/redeem a gift certificate?

 

WORKSHOP SIGN UP AND CANCELLATION QUESTIONS:

How do the waitlists work and what is standby?

When do you release the workshop/seminar/class schedule?

I didn’t write down the guest's contact information, can you send it to me?

How do I sign up for a workshop/class/seminar?

Can I sign up for multiple workshops on the same day?

What is the price of the workshops?

 How do I cancel a workshop/class/seminar?

I left a message on your machine and no one got back to me.  Why not?

If I "late cancel"  a workshop/class/seminar, can I get a credit back (and what is a late cancel)?

I late canceled, but now I can attend.  What should I do?  How do I know if my spot has filled?

Are there ways to save money or discounts I should be aware of?

 

SIDES QUESTIONS:

I want to use sides that aren't on the website.  What do I need to do?

Why can't I see the sides?

 

GENERAL QUESTIONS:

Where can I see what to expect at the workshops?

How do I upload a photo to my account?

 

MEMBERSHIP QUESTIONS:

Do you have age limits?

Do I have to be a member to take workshops? 

Is there a membership fee? 

What if my membership expires or I move and I still have credits?